Code of Ethics
To
guarantee that each person that visits Branson, Missouri has a fun and pleasant
experience, each member of the Branson/Lakes Area Lodging Association is committed
to the following codes, with respect to the you as the customer and our fine town
of Branson, Missouri.
- Each property will do all business in an ethical manner.
- Each property will maintain a high level of cleanliness in both exterior and interior
aspects of the building. The facilities will be in good working order.
- Each property will be responsive to the needs of guests.
- Each property will provide an environment that is safe and secure for the guests.
- Each property is committed to keeping the customer satisfied.
- Each property will provide guests with friendly customer service from a properly
trained staff.
- Each property will be factual and accurate when providing information about their
services and the services of any firm they represent.
- Each property will work with other association properties first when referring business
to other lodging establishments.
- Each property will speak respectfully about other properties to our guests.
- Each property will work with the travel trade and pay commissions on a timely basis.